Returns and Exchanges
We Want You to Be Completely Satisfied
At RoyalTee Golf Co, your satisfaction is our top priority. If you’re not entirely happy with your purchase, we're here to help make things right. Please review our returns and exchanges policy below.
Return Policy
Eligibility:
Returns are accepted within 30 days of the original purchase date. Items must be in their original condition, unworn, and with all tags attached.
How to Initiate a Return:
To start a return, please contact our customer service team at support@royalteegolfco.com with your order number and reason for the return. We’ll provide you with a return authorization and instructions.
Return Shipping:
You are responsible for the cost of return shipping unless the item is defective or incorrect. We recommend using a trackable shipping service to ensure your return reaches us.
Return Address:
Please send all returns to:
RoyalTee Golf Co
200 Jr. Achievement Drive
Elkhart, IN 46516
Exchange Policy
Eligibility:
Exchanges can be made within 30 days of the purchase date. Items must be in their original condition, unworn, and with all tags attached.
How to Initiate an Exchange:
Contact us at support@royalteegolfco.com with your order number and details of the item you wish to exchange. We’ll guide you through the process.
Shipping Costs:
For exchanges, we cover the cost of shipping the new item to you. You are responsible for the return shipping cost of the item being exchanged.
Refunds
Processing Time:
Once we receive your return, please allow 7-10 business days for processing. Refunds will be issued to the original payment method.
Partial Refunds:
Items that are returned damaged or not in their original condition may be subject to a partial refund.
Defective or Incorrect Items
If you receive a defective or incorrect item:
Please contact us immediately at support@royalteegolfco.com with your order number and details of the issue. We’ll arrange for a replacement or refund as quickly as possible.
Contact Us
For any questions or concerns regarding returns and exchanges, please reach out to our customer service team at support@royalteegolfco.com. We’re here to help!
Final Note
Thank you for shopping with RoyalTee Golf Co. We appreciate your business and look forward to serving you again!